Quick Terms Summary
Handmade products
All items are handmade, so small variations in color, size, and finish may occur.
Prices & payment
All prices are in euros and include VAT.
Payment must be completed before orders are shipped.
Shipping
Delivery times are indicative and may vary due to the handmade nature of the products.
Shipping costs are shown before checkout.
Returns & withdrawal
You have the right to withdraw from your purchase within 14 days of receiving your order.
Return shipping costs are the customer’s responsibility.
Custom & personalized items
Custom-made or personalized products cannot be returned.
Refunds
Refunds are processed within 14 days after the returned item is received.
Warranty
All products are covered by statutory consumer rights under Dutch law.
Full Terms
For complete legal information, please read our Full Terms&Conditions
Custom Charges
For orders outside of the European Union: Please note that import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs might be. If you choose to refuse the parcel, it will be returned to me.
Agreement
By placing an order, you confirm that you have read and agree to our Terms & Conditions, Privacy Policy, and Shipping & Returns.